At Dr. Pankhuri Gautam’s Clinic, we prioritize the privacy and confidentiality of our patients. This policy outlines how we collect, use, protect, and disclose your personal and medical information. Our goal is to ensure transparency and trust while maintaining compliance with applicable laws and standards.
Information We Collect
We may collect the following types of information from you:
- Website Data: Information collected through cookies, such as IP address, browser type, and website usage behaviour.
- Personal Details: Name, date of birth, gender, contact information (phone number, email, address).
- Medical Information: Medical history, symptoms, diagnosis, treatment plans, and reports from diagnostic tests or scans.
- Financial Information: Billing details, payment methods, and insurance information.
How We Use Your Information
Your information is used solely for:
- Improving the quality of our services and website user experience.
- Providing personalized and effective medical care.
- Diagnosing and developing treatment plans.
- Communicating with you regarding appointments, follow-ups, or test results.
- Processing payments and insurance claims.
- Sending reminders and health-related updates (only with your consent).
Sharing of Information
We respect the confidentiality of your data and share it only when necessary, as outlined below:
- With Medical Professionals: To coordinate your treatment with diagnostic labs, pharmacies, or other healthcare providers.
- With Insurance Providers: For processing claims or verifications.
- When Legally Required: To comply with court orders, legal processes, or government regulations.
We will never sell your personal or medical information for marketing purposes.
Data Protection Measures
To safeguard your information, we employ robust security protocols, including:
- Data encryption for storage and transmission.
- Restricted access to personal and medical information.
- Regular audits of our systems and processes to ensure compliance with privacy laws.
- Secure hosting for our website with firewall protection.
Your Rights
As a patient, you have the following rights concerning your personal and medical data:
Access: Request a copy of the information we hold about you.
- Correction: Ask for corrections to inaccurate or incomplete information.
- Withdrawal of Consent: Revoke consent for the use of your data in non-essential communications.
- Deletion: Request the removal of your data where legally permissible.
Cookies and Online Privacy
Our website uses cookies to improve your browsing experience. Cookies help us understand how visitors interact with the site, allowing us to enhance its usability and performance. Cookies do not collect any sensitive personal or medical data. You can adjust your browser settings to disable cookies if you prefer.
Third-Party Links
Our website may include links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.
Contact Information
If you have any questions, concerns, or requests regarding your privacy or our confidentiality practices, please contact us at:
Email: drpankhuripathak@gmail.com
Phone: +91 93133 60606
Address: Doctors Plaza, 98, Kings Rd, Everest Colony, Rail Nagar, Nirman Nagar, Brijlalpura, Jaipur, Rajasthan 302019.
Policy Updates
We may update this Privacy and Confidentiality Policy from time to time to reflect changes in our practices or applicable laws. The latest version will always be available on our website. Your continued use of our services indicates acceptance of any updates.